Accessibility Policy
Accessibility Commitment
At Ayurvedic Herbs Direct, we are committed to ensuring that our website is accessible and easy to use for everyone, including individuals with disabilities. We believe every customer should be able to shop with confidence and convenience, and we are continuously working to improve the accessibility and usability of our online store in accordance with the Americans with Disabilities Act (ADA) and the California Unruh Civil Rights Act (Unruh).
We strive to follow the best practices and standards defined by the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which outline how to make web content more accessible for people with a wide range of abilities. Our goal is to provide a user experience that supports assistive technologies such as screen readers, voice recognition software, and keyboard-only navigation.
Our ongoing efforts focus on identifying and removing accessibility barriers to create a more inclusive online experience for all visitors.
To ensure the highest level of accessibility, we partner with a dedicated accessibility professional who is visually impaired, bringing firsthand experience and expertise to our efforts.
Accessibility Features
Accessibility is an ongoing process, we are constantly reviewing and improving the following areas of our website to meet or exceed WCAG 2.2 Level AA standards:
Keyboard navigation – Ensuring all interactive elements (such as menus, buttons, and forms) can be accessed and operated using only a keyboard.
Text alternatives – Providing descriptive alt text for images and non-text content.
Color contrast – Adjusting color combinations to improve readability for users with visual impairments.
Heading structure and labels – Organizing content with proper headings and form labels to improve navigation for screen readers.
Video accessibility – Adding captions and transcripts to any video content.
Error identification – Making sure form errors are clearly described and easy to correct.
ARIA roles and attributes – Implementing appropriate ARIA markup to enhance accessibility for assistive technologies.
Accessible navigation menus – Improving consistency and usability of our menus across devices.
Feedback and Assistance
We welcome your feedback on the accessibility of our website. If you encounter any issues or have suggestions for improvement, please contact us:
📧 Email: support@herbsdirectstores.com
📞 Phone: 213-599-7518
📍 Mailing Address:
Herbs Direct
2527 W 237th St, Ste E
Torrance, CA 90505